The unsolicited testimonials we receive from our clients highlight the level of attention and integrity we offer every client. Our commitment to providing you with high quality service and excellent returns on your investments is our driving force.

Here's what our clients have to say

This is the best insurance agency I've ever used. My agent is honest and puts together an insurance policy as if she were preparing it for herself, with all the benefits at the best rates.

-Lee Ann Stanford, Charles City, VA

This is in reference to Colonial Towne Insurance Agency, which is owned by Ms. Carol Tooley Hall. We have been insured with her agency for several years. We have complete coverage with her on our home and cars. We have recieved excellent service from her. She is dedicated to giving the best service possible to the customer. We highly recommend her services to anyone who is getting insurance.
-Melvin & Pat Hall

I have been a client of Colonial Towne Insurance for several years, and in that time, I have been impressed with the level of service provided by the agent, Carol Hall.  Carol always responds promptly to any inquiry, and gets the information I need to make an insurance decision. Being an independent agent, Carol has access to several companies' products and she is informed and knowledgeable about those products. She always has the best interest of her clients at heart, and I have personally seen her go far beyond the norm to render excellent service. But the primary reason that I am a client is because of Carol's honesty and integrity, those traits being utmost important to me. Carol does what she says she will do, without fail. Truly a rarity in today's society.
-Larry Helms, Williamsburg, VA.

Without a doubt, Colonial Towne Insurance Agency has no equal when it comes to going the extra mile to help its clients. Anytime that I had any issues, Carol Tooley-Hall, owner of Colonial Towne Insurance Agency, immediately worked with me and solved anything I asked. As the owner of Colonials Driving School, I was so fortunate when Carol moved into the building I worked in, bringing Colonial Towne Insurance Agency with her. I have had many years of experience with insurance agents/companies, and, without question, Carol Tooley-Hall has the best interest of her clients at heart. Please call me at 757-220-3321 regarding Carol and Colonial Towne Insurance.
-Jim Harvey, Williamsburg, VA

I just want to thank Carol for all her help with last minute things that had to be done correctly and quickly on our house closing. The mortgage company would not close on the house until the corrections were made. We could not have done it without her! She really does all she can for her customers, who become her friends. She is easy to work with and does all she can for you. She has become a great friend as well. Thank you, Carol, for all you do for me and others!
- Diana Clay, Williamsburg, VA